As an internal contact person for our customers, you are part of our Ardo Group Customer Service Team in Ardooie, which monitors a worldwide customer portfolio within the industry, retail and foodservice markets.
Your priority as a Customer Service Officer is the satisfaction of our customers, by providing excellent service (supported by departments such as Sales, Supply Chain, Finance, and the other local Ardo sites).
As a customer service officer, you work in the team cluster overseas (Asia Pacific, Africa, America’s). Apart from your operational tasks, you take the lead in business improvements projects within the team: grow standardization, efficient orderbook & customs documentation management, initiate additional synergies with other departments (e.g. supply chain), investigate next steps towards document automation, etc.
The scope of the role is to:
We offer you the opportunity to be part of an authentic and sustainable international company, with real growth opportunities and the freedom to actively participate in shaping the business and the opportunity to develop professionally. You will receive a full remuneration package in line with the level of this position. We care for our people and create family-friendly surroundings by offering you the flexibility to work 2 days/week from home.
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Global Impact, Local Touch
With 17 units across 8 countries, a turnover of 1.4 billion, and products exported to over 100 countries, your work at Ardo impacts people worldwide. Be a part of an international team that retains a close-knit, local feel.
Career Growth in a Thriving Industry
In our team of around 4000 employees, every individual matters. We offer various opportunities for career growth and skill enhancement in a robust and thriving industry, ensuring you evolve as we grow.
Diverse and Inclusive
Embrace the opportunity to work with diverse teams from around the globe. At Ardo, we celebrate different cultures, ideas, and innovations brought in by our international family of employees.