Business Analyst Customer Facing (SAP SD)

Ardo supplies its continuously growing markets around the world with high quality frozen vegetables, herbs, and fruit with 4000 employees and 17 production sites in 8 countries. The family business sells in more than 100 countries and has a turnover of more than 1.4 billion euros. Ardo's mission is to preserve the gift of nature as pure as possible. Ardo achieves this goal thanks to an integrated network of growing areas, production units, freezing units, packaging equipment, appropriate logistics and thorough quality control. The group's know-how and flexible structure ensure that it can respond quickly to new trends and that innovative products can be brought onto the market quickly. More info on 

The IT team of around 60 internal employees, spread across the different locations of Ardo, will be led by the Group IT Director. Within Belgium IT there are +25 employees working together in teams focusing on infrastructure, applications and analytics.

Today Ardo is going through multiple transformations, one of these with the goal to create an efficient IT structure and innovative IT landscape that prepares them for the future (growth):

  • The global implementation of S/4HANA
  • Transforming from a local approach to a more centralized approach by creating a Group IT structure with a center of excellence in Belgium
  • Creating a more uniform IT landscape: i.e., 1 ERP/SAP system, using the same IT methodologies,
  • Redesigning their IT team towards a Plan, Build and Run concept.

Your role and responsibilities:

  • You act as the SAP SD Solution Architect, together with the SAP Template team of the external partner, responsible from A-Z for the Sales/SAP SD scope and architecture in function of: The planned roll-outs of S/4HANA; The future improvements/ digitalization of the Sales process
  • During those roll-outs you identify the potential gaps in the current template and develop and improve the existing deployment template.
  • You play an active role during the realization phase, Go-live and the aftercare. 
  • You actively support a team of functional analysts in SAP, including demonstrating and explaining processes and coordinating projects within S/4HANA.

Together with the Group Application Manager and IT Director, you will be responsible:

  • For mapping and setting up to roadmap to digitalize the customer service and e-commerce processes.
  • To select the vendor/tool.
  • To oversee the design of the solution and the implementation.
  • You have a minimal of 5-7 years of experience with sales processes and SAP SD.
  • You should have prior experience in an architectural role or a keen interest in pursuing a career as an architect/
  • You have a good understanding of the CRM and e-commerce processes and solutions or are willing to dive into this domain.
  • Experience in S/4HANA is a plus.
  • You have good analytical skills, with both detail and helicopter view.
  • You have strong communication skills and know how to work together with different stakeholders.
  • Language skills: English is a must; Dutch and French are an asset.
  • You are willing to travel for short trips within Europe.

We offer you the opportunity to be part of an authentic and sustainable international company, with real growth opportunities and the freedom to actively participate in shaping the business and the opportunity to develop professionally. You will receive a full remuneration package in line with the level of this position. We care for our people and create family-friendly surroundings by offering you the flexibility to work 2 days/week from home.

Interested? Contact our recruitment partner for this role, Amon - Klaas Bernaert, via email :

Dagmar De Craemer

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Why work for Ardo?

Global Impact, Local Touch

With 17 units across 8 countries, a turnover of 1.4 billion, and products exported to over 100 countries, your work at Ardo impacts people worldwide. Be a part of an international team that retains a close-knit, local feel.

Career Growth in a Thriving Industry

In our team of around 4000 employees, every individual matters. We offer various opportunities for career growth and skill enhancement in a robust and thriving industry, ensuring you evolve as we grow.

Diverse and Inclusive

Embrace the opportunity to work with diverse teams from around the globe. At Ardo, we celebrate different cultures, ideas, and innovations brought in by our international family of employees.