As an Account and Product Support Officer, you are part of our Ardo Group Sales Support Team, which monitors a worldwide customer portfolio within the food industry, retail and foodservice markets. Our group sales support team is a separate branch within the Customer Excellence Team.
As an Account and Product Support Officer you are the central point of contact for the sales manager, customer service and the customer with regards to product support, contract & forecast follow-up, SLA follow-up, etc. You are the customer's contact for commercial related questions in the sales manager's absence.
You build strong business relationships and proactively monitor and improve customer satisfaction. You dare to jump and take opportunities by analyzing the market & customer data. You communicate your customer insights to the sales manager, and you assist to translate them into business & account plans. In this role you interact frequently with customer service, sales & supply chain to guarantee a correct follow-up & gain internal support for your customers.
You will become part of a team that is in full growth. The Group Sales Support Team has recently been created to function as a center of expertise – to service local customers and the big customers with an international character. Because of this evolution, and with the right attitude and drive, you can count on career opportunities within Ardo. In this role you will report to the Customer Excellence Team leader.
The scope of the role:
We offer you the opportunity to be part of an authentic and sustainable international company, with real growth opportunities and the freedom to actively participate in shaping the business and the opportunity to develop professionally. You will receive a full remuneration package in line with the level of this position. We care for our people and create family-friendly surroundings by offering you the flexibility to work 2 days/week from home.
Your contact personApply now
Provide us with some basic information, so we can contact you
Global Impact, Local Touch
With 17 units across 8 countries, a turnover of 1.4 billion, and products exported to over 100 countries, your work at Ardo impacts people worldwide. Be a part of an international team that retains a close-knit, local feel.
Career Growth in a Thriving Industry
In our team of around 4000 employees, every individual matters. We offer various opportunities for career growth and skill enhancement in a robust and thriving industry, ensuring you evolve as we grow.
Diverse and Inclusive
Embrace the opportunity to work with diverse teams from around the globe. At Ardo, we celebrate different cultures, ideas, and innovations brought in by our international family of employees.